Amazon May Get Its First Labor Union in the U.S.

12/17/13
 
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from Bloomberg Businessweek,
12/17/13:

Employees work on the inbound line at the Amazon fulfillment center in Phoenix

Amazon.com’s (AMZN) labor problems have mostly been confined to the online retailer’s warehouses in countries such as Germany—until now. For the first time, employees in a U.S. Amazon facility have successfully petitioned the National Labor Relations Board to hold union elections.

On Dec. 6, the International Association of Machinists and Aerospace Workers (IAMAW), a trade union of the AFL-CIO, filed a union election petition with the National Labor Relations Board on behalf of 30 equipment maintenance and repair technicians working at the year-old Amazon fulfillment center in Middletown, Del. The fact that the petition was filed suggests, according to the union, that it has interest from at least a majority of those 30 workers, who are seeking to vote on whether to hold elections to establish a union.

According to John Carr, a spokesman for the IAMAW, Amazon and the union have now reached an agreement to go forward with this election. It will be held on Jan. 15 in a conference room at the Delaware facility; only members of the group of 30 technicians will be allowed to vote. The vast majority of workers at the year-old facility—more than 1,500 pickers and packers who move products from shelves into boxes and trucks—will not vote, nor will they be covered by the union if the technicians vote to form a collective bargaining group.

Amazon has successfully fought such efforts in the U.S. for years. In 2000, workers at a customer service call center in Seattle lobbied to form a union and met with stiff resistance from the company. Amazon ultimately closed the facility during a broader retrenchment during the dot-com bust. In cases over the years where labor organizers passed out union literature outside Amazon facilities and tried to foment union activity, Amazon managers have reacted swiftly, meeting with workers and explaining the company’s strong opposition to organized labor.

Amazon is facing a small but growing drumbeat of dissatisfaction in its sprawling network of 96 centers around the world. Workers in Germany have gone on strike several times this year, and this week organized demonstrations outside Amazon’s Seattle headquarters, though they have had more success garnering headlines than slowing down Amazon’s operations during the holiday season. Critical articles about the pace, pay, and quality of work in Amazon’s fulfillment centers have also appeared in outlets such as Mother Jones, the Guardian, and the BBC.

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